I’m Kat Sexton, Head of Product.

The Product function is brand new to the council and launched as part of the new structure of Digital and Technology Services in March 2023. It’s an exciting and progressive place to be! Our team is building strong, collaborative relationships with other council services based on trust, in order to design exceptional services and deliver valuable outcomes for the council and the communities we serve.

We are passionate in our quest to design simple and delightful digital experiences for all. We believe that by starting with user needs we can transform, innovate and continue to evolve our relationship to the residents, businesses and communities in Birmingham.

The Product team is creative, collaborative and we are driven to live and breathe the ‘Be Bold, Be Birmingham’ mantra. We are a team of people with all sorts of exciting skill sets, such as product management, user research, service design, business analysis, and content and user experience design.

We are working to define our practice, methods, and approaches so that we can create a consistent, creative and bold service for our colleagues and help them frame their goals, solve their problems and achieve their outcomes.

We are relentless in our approach to:

  • Solving real problems and creating services that work for people
  • Designing the right solutions with users based on their actual needs
  • Thinking strategically and being outcome focused
  • Value – for Birmingham, for citizens. and everyone!

Apply for a role in product: